Skill Me Up Ltd - Online Learning Site Privacy Policy

Last Updated: 18/08/2023

Welcome to Skill Me Up Ltd's Online Learning Site Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, share, and protect your information when you interact with our website and use our online learning services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

- Personal Information: When you create an account or interact with our site, we may collect personal information such as your name, email address, and contact details.

- Payment Information: If you make a purchase on our site, we collect payment information such as credit card details and billing addresses. However, we do not store payment card information; it is processed securely by our payment partners.

- Usage Data: We gather data about how you use our website and services, including log files, device information, browser type, pages visited, and actions taken.

- Communications: When you contact us or subscribe to our newsletters, we collect your communication preferences and any information you provide.

2. How We Use Your Information

We use your information for various purposes, including:

- Providing Services: To deliver the online learning content, manage your account, and provide customer support.

- Personalization: To tailor your learning experience, recommend courses, and provide relevant content.

- Communications: To send you transactional emails, updates about our services, and marketing communications (if you opt-in).

- Analytics: To analyze usage patterns, improve our website, and enhance our offerings.

- Legal Compliance: To comply with legal obligations and respond to legal requests.

3. How We Share Your Information

We may share your information in the following situations:

- Service Providers: We engage trusted third-party service providers to assist in delivering our services, such as hosting, payment processing, and analytics. These providers are bound by confidentiality and data protection agreements.

- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

- Consent: We may share your information with your consent.

4. Your Choices

- Account Information: You can review and update your account information by logging into your account.

- Communication Preferences: You can manage your communication preferences and opt-out of marketing communications.

- Cookies: You can adjust your browser settings to manage cookies, but please note that certain features may not function properly without cookies.

5. Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of the page indicates the latest revision. By continuing to use our services after any changes, you accept the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact email].

Thank you for trusting Skill Me Up Ltd for your online learning needs.